How to request a refund for the purchase of Google Play

Google Play

Google Play Store is a store that offers various applications and content, and also gives customer options to request a return or refund.

For example, if a friend or family member makes a purchase using your account, you can ask for a refund on the Google Play site.

If you use a card or other payment method to find a purchase made or not done by someone you know, you can report invalid bills for 120 days after exchange.

Speaking of Google's support page, here are some things to remember if you are looking for a refund or refund from Google Play.

If the purchase in the application or purchase in your application is still less than 48 hours, you can ask for a refund from Google Play. If you buy music, movies, books, or other content, you can ask for a refund of 48 hours after purchase. For this purpose, some products may have different requirements, so you can see our refund requirements on our assistance page.

Decisions are usually made in 1-4 working days.

If your purchase is not in the latest purchase list, you have 3 ways to ask for a refund on the Google Play site.

The first way is the easiest way to ask for a refund on the Google Play site. The following steps:

1. On your computer, open play.google.com/store/account.
2. Select your order history
3. Find the order you want to return. 4. Select asking for a return or reporting a problem, then select the option to explain the problem.
5. Complete the form and make sure you want a refund.
6. You will see the message "Thank you for raising the problem". You will then receive an email about your return order. You can get your money back in 15 minutes, within 4 working days.

The second way is to use Google Assistant or Google Assistant.

The second method is to tell Google's assistant on your device that you want a Google Play refund. However, to ask for a refund from Google's assistant, you must use US English on your device.

The third way is to get support from the developer or application maker. You should contact the application developer if:

1. I have questions about the application.
2. I make a purchase in the application, but my purchase is not sent or not functioning as expected.
3. I want a refund and have been 48 hours after purchase. Producers can help solve purchase problems and regulate refunds based on applicable rules and regulations.

Previously, Google Play got a new logo to celebrate its 10th anniversary. Google is known to slightly change the appearance of the Google Play logo as a whole. The most visible changes are blurry colors.

The new Google Play logo colors are green, yellow, blue and red. Still using the same color, but softer. These colors are also used by other Google services. That said, the color of the new Google Play logo has been adjusted to complete the new Google Chrome logo that was updated earlier this year.

"We introduce a new logo that reflects the wonders of Google and compensate the brand names that are owned by many successful products, ranging from Google search, Google Assistant, Photos, Gmail, and others," said Tian.lim, Vice President. President of Google Play. .

In addition, Lim, spoke to The Verge on Tuesday, July 26, 2022, said that this new logo and symbol was the Google Play decade after changing its name to the Android Market in 2012.

"10 years later, more than 2.5 billion people in more than 190 countries use Google Play every month to find applications, games and digital content," Lim said. He said more than 2 million developers had partnered with the Google App Store to build their own business and reach people around the world.